For one company in particular – Hitachi Construction Machinery (HCM) – the application of an M2M strategy over the last few years has, quite literally, allowed them and their customers to move mountains. As one of the world’s leading manufacturers of the heavy plant and machinery used in construction, mining, forestry and other heavy engineering industries, HCM has long been recognised as a major innovator in the use of M2M in its sector.
Currently operating globally, HCM relies on Telenor Connexion – the specialist M2M/ IoT arm of international telecoms service provider Telenor – to provide essential connectivity and consulting services.
Working closely together, they’re able to keep HCM’s plant and machinery operating more efficiently, cost-effectively and securely than its competitors, while simultaneously creating added value for the company and its customers through the development of new business models, services and machines.
One key aspect of this involves being able to pull in data from the field to drive continuous product improvement and enhance customer relationships and loyalty even further.