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Telenor ARTS — IoT data analytics  tool

Our world is full of connected things that provide us with large amounts of usage data. Until recently no one could really provide real-time and actionable insights to all this data. This has changed with Telenor ARTS. With this toolset, especially designed for IoT devices, we make it possible for you to gain deeper insights into your data.

Meet ARTS – our revolutionary real-time analytics toolset

Real insight, instantly

ARTS provides unique, real-time insights into the global mobile networks and the connected devices, thereby empowering you to deliver a better end-user experience, improve your competitive position and increase your revenues.

Based on real-time device behavior and big data analytics, ARTS continuously analyzes the network’s events and can predict an issue before it happens; enabling actions to be proactively taken and quality of service to be improved.

Identify, predict, resolve

Our world is full of connected things that generate large amounts of information. Until recently it has been tricky handling this data, and most operators can only say if the device is connected to the network or not. This is good, but not great. So, until recently, no one could really provide realtime insights to all this network data on health of roaming networks, issues that devices face in the network and interesting patterns and trends.

So we would not know why one of the trucks in our fleet was on an mystic detour, if the alarm went offline due to network issues or device issues just by looking at the network data. And we wouldn’t know if it was due to hardware, software or network reasons, or due to external factors.

Based on real-time device behavior and big data analytics, ARTS continuously analyzes the network’s events and can predict an issue before it happens; enabling actions to be proactively taken and quality of service to be improved. ARTS collects and analyzes big data streams from the network and provides customers with actionable and detailed insights for areas such as:

Key Benefits

Key Benefit

Operational excellence

Measures the quality of service across the globe

Predicts issues in the networks and automatically prescribes solutions

Key Benefit

Proactive support to customers

Saves time and money with quickest support routines (from hours to minutes)

Automated alarms for peace of mind

Key Benefit

New opportunities through analysis of/ access to Big Data

Identifies the best next-generation of hardware/software combination

Finds new market opportunities through data insights on the untapped potential of emerging markets

ARTS – Why would you use it?

The ARTS toolset is a web interface running on cloud platform. It provides operator level insights with instant identification (alerts) of when and what issues occurred with actionable information and suggestions for troubleshooting.

All this power is as easy as opening a web page and checking emails.

The ARTS data analytics toolset will bring you the following key features:

  • One-stop-shop troubleshooting
    Single place to get SIM status overview directly from the M2M platform and live network feed.

  • Actionable alerts
    Receive automatic alerts to reduce any downtime as our Service Desk is already working on resolving the issues.

  • Prescriptive actions
    Possible next steps to resolve the error condition.

  • Predictive SIM in-trouble
    Identify other SIMs facing same issue in the network.

  • Real-time network visibility
    Get network feed for every past hour for up-to 48 hours depicting the amount of network activity performed by the SIM.

  • Spot the SIM on map
    Users can view an approximate location of the cell tower (base station) a SIM was/ is connected to when the location was sent by the SIM to Telenor’s network.

  • Usage KPIs
    Get global or country-specific usage patterns and act on any spikes.

  • Effectiveness of roaming networks
    Easily identify devices facing out-of-network issues.

  • Upcoming geographies
    Identify new countries where devices appear and have no coverage.

  • Device performance KPIs
    Identify which combinations of device hardware, software works best in the network

  • SIM performance statistics
    Overall view and analyze of if active and de-active devices follow the IoT device connection efficiency guidelines from GSMA.

  • Network performance KPI
    Clear indication of SMS and data quality of service

From a business point of view

Faster troubleshooting

You can improve reliability by quickly performing root cause analysis, speeding up your troubleshooting.

See the future

Be aware of a problem before it occurs and receive automatic suggestions on how to fix the issue.

Fine-tune everything

Identify the best combination of hardware, software and networks to reduce costs.

In full control

Monitor end-to-end infrastructure and react to real-time alerts.

Data-driven decisions

Empower decision makers in your company with real trends, emerging patterns and opportunities.

At your fingertips

Access your IoT insights via a graphically rich user interface, providing every view you need for full control.

Connect with us!

If you have any questions, do not hesitate to give us a call. We are here to help!

Want to know more?

Stephen Osborn

Technical Solution Manager
+44 755 321 2922

Why IoT

IoT can be used in many different ways.
What’s your driver?

Why IoT

How we work

We make it easy for you to connect your products and realize smart services.

How we work

Cloud Connect

We help optimize your product from design and development to continued operation.

Cloud Connect
Telenor Connexion is a part of Telenor Group, one of the world’s largest mobile operators.